We go through everything you've got: your site, your socials, your card payments, your email, the bits that are supposed to reply for you. We tell you exactly where customers are falling out. Then we fix the ones worth fixing.
Most owners only think about the website. Customers fall out in the other four just as often.
Examples of common findings. Real ones come with your walkthrough.
Every enquiry since the address changed has gone nowhere. We send a test and follow it all the way to the inbox.
People drive over and find you closed, or don't come because Google says you are. Plus no photos of the work, and messaging switched off.
Extra steps at the till make people give up. Guest checkout and tap-to-pay options usually fix it.
A simple auto-reply with your hours and a booking link means evening enquiries don't go to the next business.
The walkthrough is free. After that, every finding comes with a cost band so you can decide fix by fix.
40 minutes, findings in plain English, yours to keep.
One problem, fixed and tested. Most take under a day. Price comes with your findings.
The top findings from your walkthrough, done together for one agreed price.
We re-check all five systems monthly and fix small things as they come up.
Yes. You keep the findings whether you hire us or not. It's how we show you we know what we're doing.
Usually not. Most leaks are in settings, forms, listings and inboxes. We'll say so plainly if a rebuild really is the cheapest fix.
Forty minutes and access to look at what you've got (we'll walk you through sharing it safely; never send passwords by email).
Halifax, Nova Scotia. In the shop if you're local, otherwise by phone or video.
Tell us a bit about the business. We'll reply within one working day to pick a time.